Frequently Asked Questions

Oler Perfumes accepts Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay through secure payment processing.

Only one discount code can be applied per order.

UAE deliveries usually arrive within 1 to 4 business days depending on location. GCC deliveries typically take 3 to 5 business days.

The express same-day or next-day delivery for Dubai and Sharjah where applicable.

Unopened and unused perfume products may be eligible for return or replacement within the stated return window, subject to condition, hygiene, and shipping-status checks.

If a product arrives damaged or defective, customers are instructed to contact support quickly with the order details and supporting images.

Yes. The Oler fragrances are sourced from authorized distributors and official brand partners.

The source FAQ content also recommends storing perfumes in a cool, dry place away from direct sunlight and humidity.

No. Customers can check out as guests, although creating an account helps with order tracking, saved addresses, and order history.

The source FAQ content also covers password reset, account profile updates, and privacy/security expectations.